Reputational Risk: Problems with Understanding the Concept and Managing Its Impact

Ewa Miklaszewska; Krzysztof Kil

Published : 2023-11-21

Vol. 65 No. 4 (2016)

Reputational Risk: Problems with Understanding the Concept and Managing Its Impact

Ewa Miklaszewska

Krzysztof Kil

Abstract

Interest in reputational risk as a self-standing type of risk is relatively new. The research is driven not so much by regulatory requirements, but by stakeholders’ interest. Therefore, the purpose of this article is to trace the sources of reputational risk and consequences of the problems associated with a bank’s negative reputation. The paper focuses on the differences in the definitions and methodological problems of its measurement. The empirical part proposes a new index measuring reputational risk, based on the perspectives of important stakeholders. The panel models analyse the impact of the index on bank performance in CEE.

Keywords:

reputational risk, reputational index, performance of CEE banks

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Miklaszewska, E., & Kil, K. (2023). Reputational Risk: Problems with Understanding the Concept and Managing Its Impact. Safe Bank, 65(4), 96–115. Retrieved from https://ojs.bfg.pl/index.php/bb/article/view/277

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Ewa Miklaszewska

redakcja@bfg.pl

Affiliation:
Cracow University of Economics Poland

Krzysztof Kil

redakcja@bfg.pl

Affiliation:
Cracow University of Economics Poland