Zaufanie w świecie finansów w obliczu rozwoju technologii na przykładzie banków i sektora FinTech

Krzysztof Świeszczak

Published : 2017-08-30

Vol. 67 No. 2 (2017)

Confidence in the financial world in the face of technological developments on the example of banks and the FinTech sector

Krzysztof Świeszczak

Abstract

The aim of this publication is to present the characteristics of social trust to the banking sector and to analyze its importance in the face of the growing market share of financial services of FinTech. In the light of the dynamic development of technologies public trust is a critical element of competitive advantage of banks over companies benefiting from innovations in the process of providing financial services. However, the growing importance of positive experiences of clients who cooperate with FinTech and buy services from them, poses a new challenge for traditional financial institutions to distribute services.

Keywords:

banks, trust, FinTech

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Świeszczak, K. (2017). Confidence in the financial world in the face of technological developments on the example of banks and the FinTech sector. Safe Bank, 67(2), 143–158. Retrieved from https://ojs.bfg.pl/index.php/bb/article/view/258

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